The Small Print

Terms and Conditions of Superhero HQ Experiences

 - A $50 refundable deposit will be required to confirm all bookings.

This is taken to ensure that appointments are kept and the time with the team is secured.  Once booked the session is non cancellable but may be moved provided 72 hours working notice is given or the deposit may be lost.  The deposit is refunded at your viewing appointment or may be put towards more images should you wish.

- Superhero HQ have the right of refusal should conditions not be met.

- Gift experience is non-transferable and cannot be exchanged or used in conjunction with any other offer.

- No purchase necessary, but our photography is great so you may be tempted!

- Only one promotional session allowed per family.

- Although we cannot foresee any problems, accidents/ incidents may happen, You are at the studio location at your own risk. We accept no liability for any accident or injury to yourselves, however caused.

 - All luggage, clothing, equipment, vehicles and effects belonging to you or your party are your own responsibility. Superhero HQ are not responsible for the safe custody of attendees property, for its loss, damage or theft.

- No personal cameras or mobile phones are allowed within the studio.

Competitions

To enter, completed original entry coupons must be received at the studio by the end of the promotion date. Late entries will not be accepted. Entry coupons not properly completed will be rejected. Contestants may enter as many times as they like provided original coupons are received prior to the closing date. Copies will not be accepted. Prize winners will be notified by mail, email or phone. The major prize winner will be the first valid entry coupon drawn on the day of the draw. First Prizes are valid for a period of 1 month from the date of draw. Consolation Prizes will have an 3 month expiry with the expiry date printed on the Gift Certificate. Prizes are for domestic portraiture and can not be used for commercial photography. Prizes are non transferable, not exchangeable or redeemable in whole or in part for any cash equivalent. Prizes cannot be used in conjunction with any other offer or promotion. The decision of the judges will be final and no correspondence shall be entered into.

GIFT CERTIFICATES/PROMOTIONAL VOUCHERS:

Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize, Gift Certificate or Promotional Voucher with Superhero HQ in the last 12 months (date calculated from the previous sitting date) Prizes are for domestic portraiture and can not be used for commercial photography or extended family photo shoots.

One voucher per household. Vouchers can not be combined.

APPOINTMENT HOLDING DEPOSITS

A holding fee / deposit of $50 will be required to secure and hold your appointments. This holding fee ensures your commitment to the scheduled appointments.

The holding fee / deposit will be refunded at your purchasing appointment, provided that you have completed both your photo shoot and purchasing appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment will result in the cancellation of any prize and the forfeiture of the holding fee.

These Terms & Conditions may change at any time without any prior or written consent.